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You Can Only Afford One Reputation I am going to be very honest here. Someone said this to me once. I really wish I remember who it was. It's just been too long. If it was you that taught me this, please let me know and I will properly credit the quotation. Reputations don’t come easy. Reputations...

As is often the case, I am writing from the road. Both a sales and consulting week. We hear a lot of bad news everywhere we turn. We hear about poor business levels, foundries that are closing, presidential candidates that make us shake our heads, etc. Well, how about a little good news. There are...

Innately, it seems, that the fundamentals of business have not changed that much for millennia. However, I would say that as humans, our efficiencies have greatly increased. What used to take a team of secretaries with typewriters, now takes a laptop and spell check. Del Sol is heavily involved in...

It is truly a shame to say that our country is under attack from within. From our own government. When this country was founded, it was founded on the God given inalienable rights of: Life (as long as God says we are to breathe we have life) Liberty (as long as we maintain our freedom) and The...

Customer Service is a term that is thrown about quite frequently, but what does it really mean? There are entire departments dedicated to what they call “Customer Service”. So what does it really mean to service your customers and are there companies out there that are doing it really well? Amazon...

Dear Mr. President and Members of Congress, Please take this opportunity in history to set things more right for the United States. Please take this time to quit spending more than you receive from the taxed populous. Please take this time for our nation to live within its means. Please take this...

Any of you who know me, know I travel a lot. You also know that I am pretty conservative. So I am sitting in hotel lobby this morning, after working out, and very rarely (maybe once every three months) watching the news during a workout (I swore off the news years ago because it serves to try to...

In the event you don't know me very well, I am a big reader. I read in the order of 2-3 books per week. My absolute favorites are Navy Seal stories from the Seals themselves (but I also like Army Rangers, Regular Army, anything with some good truth, some good action, and with something to say -...